Looking for a unique and adorable way to promote your business or organization? Our custom promotional bears are the perfect solution! These 12.5-13.5 inch bears come wearing a custom embroidered hoodie or t-shirt, making them a great way to showcase your brand or message.Not just for businesses, these custom bears are also perfect for graduations, organizations, baby gifts, and greek and fraternal organizations. Each bear is carefully embroidered with your custom design, creating a one-of-a-kind promotional item that is sure to leave a lasting impression.Whether you're looking for a fun and memorable giveaway item or a personalized gift, our custom bears are a versatile and eye-catching option. With their soft and cuddly design, these bears are sure to be a hit with anyone who receives them. Make a lasting impression with our custom promotional bears today!
Custom/Promotional Bears
Return Policy for Embroidered items
MB Threads strive to provide you with high-quality products and a delightful shopping experience. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you with our return policy.
Conditions for Return:
- The embroidered item must be in its original, unused condition.
- Returns must be initiated within 20 days from the date of purchase.
Initiating a Return:
- To initiate a return, please contact us].
- Provide proof of purchase, including the order number and date of purchase.
Return Authorization: Obtain a return authorization from our customer service team before shipping the item back to ensure a smooth processing of your return.
Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.
- We recommend using a trackable shipping method to ensure the safe return of your item.
Refunds and Processing:
- Once your return is received and inspected, we will process your refund within 10 business days
- Refunds will be issued to the original payment method.
Exclusions:
- Customized or personalized embroidered items are non-returnable unless there is a manufacturing defect or an error on our part.
- Items purchased during a promotional sale or clearance may have different return conditions. Please refer to the specific sale terms.
Damaged or Defective Items: If your embroidered item(s) arrives(s) damaged or defective, please contact our customer service team within 7 days of receiving the item for assistance.
For any questions or assistance regarding returns, please contact our customer service team at (404) 404-6886.